Terms & Conditions.

You agree to use our website and digital services for lawful purposes only. Unauthorized use includes, but is not limited to, hacking, unauthorized vulnerability probing, data mining, scraping, or any activity that disrupts website operations. Misuse may result in immediate termination of access and civil or criminal legal proceedings.

All content on this website—including source code, 3D assets, trademarks, graphics, logos, text, and media—is the proprietary property of Meta VR South Africa or its content suppliers and is protected by South African and international copyright laws. Unauthorized reproduction, distribution, or commercial exploitation is strictly prohibited without prior written consent.

We strive to ensure that all service descriptions, specifications, project timelines, and pricing estimates are accurate and up to date. However, technical errors or omissions may occur. We reserve the right to correct inaccuracies and update information at any time without prior notice. If a service or product is listed at an incorrect rate, we reserve the right to refuse or cancel orders placed under that listing.

By placing an order or commissioning a VR activation on our website, you agree to provide complete, accurate billing and payment details. We reserve the right to decline or cancel any booking for reasons including equipment availability, scheduling conflicts, technical feasibility, or suspected fraudulent activity. In the event of an authorized cancellation, appropriate refunds will be processed in accordance with our policy.

We aim to deliver digital assets, software builds, and on-site hardware deployments within the estimated timeframes specified in your project agreement. However, delivery timelines are estimates and may be subject to external factors, on-site venue logistics, or client milestone approvals. Meta VR is not liable for indirect losses resulting from unforeseen delivery delays.

Our cancellation and return policy applies to all hardware rentals and service engagements. Equipment returns must be returned in original operating condition with all accessories intact within the agreed period. Refunds for canceled service engagements are assessed based on work completed up to the date of notice in accordance with our formal contract terms.

Meta VR South Africa, its directors, employees, and contractors shall not be liable for any indirect, incidental, special, or consequential damages resulting from the use of our website, software, or event activations. Our maximum cumulative liability for any claim arising under these terms is strictly limited to the amount paid for the specific service rendered.

These terms and conditions are governed by and construed in accordance with the laws of the Republic of South Africa. Any disputes or legal claims arising from these terms will be subject to the exclusive jurisdiction of the South African courts.

We reserve the right to modify these terms and conditions at any time. Any changes will be posted directly to this page and take effect immediately upon publication. Continued use of our digital platforms following changes constitutes binding acceptance of the revised terms.